Competency
Appraise economical aspects that influence healthcare delivery systems.
Scenario
Your hospital received $4,000,000 in revenue this past year. Medicare withholds 2.6% of this amount ($) until the value-based purchasing scores are in. If the scores are good this year, the hospital will earn back this money. If scores are below the national average, the hospital can lose this money. Twenty five percent (25%) of this score is based upon the Community Engagement patient satisfaction score (HCAHPS). Last year’s patient satisfaction scores (HCAHPS) in the following areas were below the national average, which cost your hospital $398,000 in revenue.
The hospital director of Quality Improvement has asked you to participate in developing a nursing action plan for your facility.
Instructions
Prepare a nursing action plan in poster format for improving one of the following key areas that: