Relate the described situation to one of the cultural dimensions identified by Hofstede. Can you explain Peter Hansen’s surprise using this theory?

Question 1

Expected benefits, which will result from implementation of the project and define success, establish:

Question options:

how quickly the project must be completed.

how much money the customer is willing to pay.

the reason the contractor proposes the solution.

why the project is being done.

Question 2

The contractor or project team needs to gain agreement from _____ on the project scope document.

Question options:

the sponsor or customer

only the contractor’s chief financial officer

only the subcontractors

all the stakeholders

Question 3

The project scope document is valuable for establishing:

Question options:

a request for proposal for the project.

the risk management plan for the project.

the contact between the contractor and the customer.

a common understanding among project stakeholders regarding the scope of the project.

Question 4

In order to prevent poor quality and avoid quality problems, there needs to be a/an:

Question options:

work breakdown structure.

audit at the end of the project.

responsibility assignment matrix.

project quality plan.

Question 5

The __________ defines what the project team or contractor will do.

Question options:

statement of work

network diagram

work breakdown structure

project scope document

Question 6

It is important to plan for __________ in performing the project to assure that the work is done according to specifications and applicable standards and that deliverables meet acceptance criteria.

Question options:

time

scope creep

quality

resources

Question 7

A __________ emphasizes who is responsible for each work item and shows each individual’s role in supporting the overall project.

Question options:

responsibility assignment matrix

project scope document

work breakdown structure

network diagram

Question 8

For each deliverable, the quantitative measures or references to __________ that will be used should be stated, as the criteria will be the basis for the customer agreeing that a deliverable is acceptable.

Question options:

quantitative and qualitative levels

audits and surveys

published articles

specifications, standards, and codes

Question 9

The project scope is all the work that must be done to do all of the following, EXCEPT:

Question options:

accomplish the project objective.

satisfy the sponsor or customer that all the work and deliverables meet the requirements or acceptance criteria.

produce all the project deliverables.

meet with every stakeholder.

Question 10

To help assure quality, the project quality plan should contain written procedures for:

Question options:

scope creep.

using various quality tools and techniques, such as audits, inspections, testing, checklists, and so on.

communicating with stakeholders about subcontractors.

assigning resources to tasks to be sure they meet the acceptance criteria.

Question 11

The major work elements defined in the statement of work section along with the detailed list of deliverables provide the basis for creating a:

Question options:

project scope document.

statement of work.

work breakdown structure.

network diagram.

Question 12

A __________ is a hierarchical decomposition of the project work scope into work packages that produce the project deliverables.

Question options:

network diagram

project scope document

work breakdown structure

statement of work

Question 13

Once the project scope document has been prepared and agreed on, the next step in the planning phase is to:

Question options:

begin work on the project.

monitor and control the quality to assure acceptance.

create a detailed work breakdown structure.

prepare and approve the contract.

Question 14

The __________ may include a high-level WBS in a graphic chart format or as an indentured list of the work elements and associated deliverables.

Question options:

network diagram

work breakdown structure

project scope document

statement of work

Question 15

Acceptance criteria for all project deliverables must be __________ than what is stated in the project charter or request for proposal.

Question options:

described in greater detail

listed in sequence with the responsible person or organization

stated at higher levels

repeated

Question 16

Quality standards that will be used should also be stated and referenced in other appropriate project documents, such as technical specifications and acceptance criteria, and communicated to members of the project team:

Question options:

after the work begins on the project.

at the outset of the project before the work begins.

at the end to check that the quality is met.

when the project team starts working on the specific tasks.

Question 17

The __________ is a communication tool for the project team because it shows who is responsible for each activity and how each person’s work fits into the overall project.

Question options:

responsibility assignment matrix

project scope statement

network diagram

work breakdown structure

Question 18

Although major or key deliverables may be stated in the project charter or request for proposal, they need to be __________ in the project scope document.

Question options:

expanded on in greater detail

listed in sequence with the responsible person or organization

repeated

stated at higher levels

Question 19

It is easier to define the details for __________, but as the project progresses or moves from phase to phase, the project team or contractor can progressively elaborate the details as more information is known or becomes clear.

Question options:

only tasks that take a day to complete

tasks that require a small effort

the near-term efforts

tasks near the end of the project

Question 20

The __________ is the tangible end product that the project team or contractor must produce and deliver in order for the sponsor or customer to achieve the expected benefits from implementing the project.

Question options:

objective

project plan

network diagram

work breakdown structure