Alaska Airlines Case Study
This paper will be milestone three of the final project. Please read the Alaska Airlines Case Study to answer all the questions in each section below under each of their titles: Barrier, Short-term wins and Momentum/Integration Operations. Please follow instructions. (1) Barriers (Milestone 3 Requirement) a. Identify 3-5 barriers that must be overcome for your change plan to be successful. These may be people, processes, perceptions, etc. b. Describe how you either eliminate or at least minimize their impact on your change plan. You might not be able to eliminate all barriers. You may just need to be aware of them and try to minimize their impact (i.e federal regs) (2) Short term wins (Milestone 3 Requirement) a. Identify 2-3 short term wins that the organization should shoot for. These should be able to be achieved in the first 6-12 months. Identify how you will measure success for each one b. Identify what the organization should do to celebrate achievement of each one 3) Momentum/Integration into Operations (Final Project Requirement) a. Explain how the organization can sustain the momentum once your change plan is complete. 2-4 sentences. b. Include 3 -5 specific actions/processes that should be used to maintain momentum (for example – monthly balanced scorecard, annual employee engagement surveys, quarterly customer focus groups). Use 2-3 sentences to justify why each one is critical to maintaining organizational success. c. Describe what infrastructure mechanisms need to be in place to maintain and sustain your change plan into the future of the organization. Describe each one and why it is important (2-3 at most).
