Briefly explain the difference between an assertive and an aggressive style of communication

Briefly explain the difference between an assertive and an aggressive style of communication.

2 List three HCP-generated roadblocks to therapeutic communication and explain why they are significant. Describe a clinical situation in which such roadblocks may occur and explain how to resolve them.

3 List three patient-generated roadblocks to therapeutic communication and explain why they are significant. Describe a clinical situation in which such roadblocks may occur and explain how to resolve them.