Why is having multiple health-care plans important for FedEx in slowing down increases in the cost of benefits?

This case explores how FedEx provides benefits to its employees. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.)

1. Why is having multiple health-care plans important for FedEx in slowing down increases in the cost of benefits?

2. Discuss how the availability of disease management, training programs, and a nursing hotline might help with health benefits costs.