A company is planning a wireless-based CRM system. Almost all the benefits are intangible. How can you justify the project to top management?

1) A company is planning a wireless-based CRM system. Almost all the benefits are intangible. How can you justify the project to top management?

2)Survey results on the incidents of cyberattacks paint a mixed picture; some show increases, some show decreases. What factors could account for the differences in the reported results?

3)Should companies build in-house social networks for external activities or use existing public social networks. Make sure you back up your answer with ample examples.