The purpose of this assignment is to examine your understanding of social CRM and how it can be a critical part of an Internet marketing strategy. Complete the following assignment:
Your completed assignment should be at least 1 page. Plagiarism less than 20% and APA style.
Roberts, M. L., & Zahay, D. (2013, 2008). Internet Marketing: Intergrating ONline and
Offline Strategies, (3rd ed.). Mason, OH: South-Western.