Choosing a Performance Management Approach at Paychex, Inc case study


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Choosing a Performance Management Approach at Paychex, Inc case study


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Read “Case Study 4-3: Choosing a Performance Management Approach at Paychex, Inc.” at the end of Chapter 4 of the Performance Management textbook. After reading the case study, respond to the following: Based on the Case Study, assess whether Paychex should use a behavior approach, a results approach, or a combination of both to measure performance. Using the table that accompanies the Case Study as a guide, select the job descriptions that apply to the account executive job. Explain why you chose the approach you did. Justify and support your responses.