Conduct a review of the academic literature on the subject of TQM and apply it in an Operational setting, to an organisation of your choice


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Conduct a review of the academic literature on the subject of TQM and apply it in an Operational setting, to an organisation of your choice


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You might already have worked for such an organisation or a friend or relative may work for such an organisation. Please choose from the following Organisation options to use as a basis for the assignment: A Hotel A Bank A Local Government Department A Manufacturing Company A Hospital A Transport Company A Warehouse and Distribution Company A Shipping Company A Contact Centre A Software Company A Business Process Outsourcing Company A Charitable Organisation A Restaurant Chain