Create a list of 10 specific concerns that a consumer might have when considering an online-only bank

1. Create a list of 10 specific concerns that a consumer might have when considering an online-only bank. Write a paragraph for each concern that describes how First IB addresses or fails to address it.

2. Evaluate how well the design of the First IB Web site meets the needs of a potential small business customer. In about 300 words, discuss the elements of the site that work particularly well in meeting the needs of this type of site visitor. In about 300 words, outline specific changes you would make to the site to better meet the needs of a potential small business customer.