Demonstrate an understanding of all the HR disciplines and how they contribute to overall organizational effectiveness


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Demonstrate an understanding of all the HR disciplines and how they contribute to overall organizational effectiveness


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Assignment: Zappos Case Study

Learning Outcomes:

• Demonstrate an understanding of all the HR disciplines and how they contribute to overall organizational effectiveness.

• Apply acquired human resources knowledge to resolve business and organizational issues.

 Review the “Exercising Strategy” exercise about Zappos on pages 57-58 of the text as well as the following web resources:

• Making Sense of Zappos and Holacracy

• Tony Hsieh: Redefining Zappos’ Business Model

• Here’s What Happened to Zappos’ HR Boss When the Company Got Rid of Managers and Her Job Became Obsolete

Utilizing the material from Chapter 8 of the text (as well outside research you conduct), evaluate Zappos’ approach to performance management from a case study approach. Identify any problems or issues with Zappos’ HRM approach and propose different options or solutions.

Using this information, the Assignment Rubric and the additional resources listed below, develop a 3-4 page (not including title and reference pages) APA formatted evaluation