Describe what job performance skills need to be improved through training and development, or what organizational capabilities need improvement in a fast food business


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Describe what job performance skills need to be improved through training and development, or what organizational capabilities need improvement in a fast food business


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Select a business, such as fast food restaurant or a car dealer and develop Training Program. Provide real information from that company as you develop this training program, including: 1. Describe what job performance skills need to be improved through training and development, or what organizational capabilities need improvement. 2. List the measurable objectives for the training and development needs. 3. Describe (a) your plan for announcing the program to the audience, (b) the methods for delivering instructions during the program, (c) the instructors and why they have been chosen, (d) the location and duration of the training and the reason for the choices, (e) the responsibility of the audience, and (f) the cost of the training program. 4. Describe how will you measure the effectiveness of the Training Program in terms of (a) the audience’s immediate reaction, (b) what the audience learned as the results of the training, (c) what behavioral changes took place, (d) what changes in the performance output occurred relative to the training objectives. 5. Illustrate methods for continually reinforcing the desired behavior(s). 6. Include references and in-text citations.