Explain a real case where a company has successfully taken advantage of the Internet
The Internet has revolutionized the world of business. Explain a real case where a company has successfully taken advantage of the Internet. 2. What are the main components of telecommunications networks and network technologies? • Describe the characteristics of a simple network and the infrastructure of a network for a large company. • Mention and describe the main technologies and trends that have shaped contemporary telecommunications systems. What are the different types of networks? • Define an analog and a digital signal. • Explain the difference between LAN, MAN and WAN. How Internet and Internet technology work, and how do they support communication and e-business? • Define the Internet, describe how it works and explain how it provides business value. • Explain how the domain name system (DNS) and the IP addressing system work. • List and describe the main services of the Internet. • Define and describe VoIP technology and virtual private networks; also explain how they provide value for companies. • List and describe alternative ways to locate information on the Web. • Describe how online search technologies are used for marketing. What are the main technologies and standards for wireless networks, communication and access to the Internet? • Define the Bluetooh, Wi-Fi, WiMax, 3G and 4G networks. • Describe the capabilities of each and for what types of applications are best suited. • Define the RFID, explain how they work and describe how they provide value for companies. • Define WSN networks, explain how they work and describe the types of applications that use them. What are the most important tools and technologies for safeguarding information resources? • Name and describe three authentication methods. • Describe the roles of firewalls, intrusion detection systems, and antivirus software to promote security. • Explain how encryption protects information. • Describe the role of encryption and digital certificates in a public-key infrastructure. • Indicate the difference between disaster resource planning and business continuity planning. • Indicate and describe the security problems imposed by cloud computing. • Describe the measures to improve the quality and reliability of the software. What are the main business models and income of e-commerce? • Name and describe the main business models of e-commerce. • Name and describe the main revenue models of e-commerce. 3. Practical Project on MIS 13-9 A customer who buys a Sears Roebuck appliance, such as a washing machine, can also purchase a three-year service contract for an additional fee. The contract provides repair service and parts at no cost to the specified appliance, through an authorized Sears service provider. When a person with a Sears service contract needs to repair an appliance, such as a washing machine, you must call the shop’s Repair and Parts department to schedule an appointment. The department makes the appointment and provides the caller with the approximate date and time of the appointment. The repair technician arrives during the designated time window and diagnoses the problem. If this is caused by a defective part, the technician replaces it if he brings one with him or asks for it to Sears. If the piece is not in stock in Sears, Sears orders it and provides the customer with the approximate date of arrival of the piece. The piece is sent directly to the customer. Once it arrives, the customer should call Sears to schedule a second appointment in which a repair technician should replace the part that was ordered. This process is very long. It can take up to two weeks for the first repair visit to occur, another two weeks to receive the ordered part and one more week for the second repair visit to occur in which the ordered part is installed. Create a diagram of the existing process. • What is the effect of the existing process on Sears’ operational efficiency and customer relationships? • What changes could be made to make this process more efficient? • Create a diagram of the new improved process. • How might information systems support these changes?