Explain the three primary components of a comprehensive CRM system.


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Explain the three primary components of a comprehensive CRM system.


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This question contains two sub questions a and b.

  1. A relative of yours approached you to provide some suggestions in improving the efficiency of a local sandwich shop. Firstly, describe at least three sandwich shop business processes. Can any of these processes be better coordinated through the use of information systems?
  1. Explain the three primary components of a comprehensive CRM system.