Facebook’s Use Of Customer Data Scandal Case Study


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Facebook’s Use Of Customer Data Scandal Case Study


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  • Based on the assigned readings and lecture notes, identify and discuss Facebooks’s key stakeholders.
  • Based on information provided in the article, how did the firm prioritize its key stakeholders prior to this scandal? Explain your answer.
  • Describe the legal and ethical issues related to Facebook’s use of customer data.
  • What policies should the board of directors implement to prevent future abuses of customer data? How does Mark Zuckerberg’s role in the firm as a major shareholder and CEO complicate these efforts?
  • What policies and procedures should the firm implement to prevent future abuses of customer information? Explain your answer.