From a customer perspective, give an example of a servicescape that supports the service concept and an example that detracts from the service concept
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From a customer perspective, give an example of a servicescape that supports the service concept and an example that detracts from the service concept
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Discussion Question:
From a customer perspective, give an example of a servicescape that supports the service concept and an example that detracts from the service concept. Explain the success and the failure in terms of the servicescape dimensions.
Instructions:
Refer to “service concept” and the three servicescape dimensions
