How would you define quality of care from the provider and patient perspectives?

Quality of care has always been a concern in the U.S. health care system. Although great strides have been made to improve the quality of care delivered, many critics still believe that the United States has a long way to go before truly delivering uniform quality care.

• How would you define quality of care from the provider and patient perspectives?
• Why do you feel that quality can be viewed as a strength and a weakness of the U.S. health care system?
• Be sure to provide at least 2 reasons for this, and provide specific examples for discussion.
• Identify several difficulties and several benefits of working with licensed independent practitioners to improve quality in a typical hospital. What considerations should managers keep in mind when working with them?