Improvement at Toyota at the time of the 2010 accelerator crisis

Write a report that explores an existing process in need of improvement at Toyota at the time of the 2010 accelerator crisis. This process will be at the center of your operations improvement plan (OIP). This assessment should build on the work you did in Assessment 1, looking more closely at key details. Your report should outline your process improvement idea and include the following elements: Problem statement: What exactly needs to be improved? Use problem framing and cause-and-effect analysis to develop a brief, preliminary problem statement. Note: You will expand your problem statement in Assessment 3. Background of the issue: Detail relevant historical data, including how long the problem has been occurring and what it is costing the organization. Note: You are not expected to provide specific data results at this early stage of your investigation. Impact: What could happen if the problem continues as it is? What could happen if the process is improved? Outline both tangible and intangible pros and cons for improving the issue or ignoring it. Identify some potential general business results and impacts on business relationships. Desired outcome: How will your new process be different from the old? What competitive advantages will it yield? How will it impact stakeholders? Consider the cost-benefits of the process improvement, estimating how much will it cost the organization and outlining how costs will be offset by the benefits derived. The work you do for this assessment will inform your work in future assessments. You will also draw on it for the final, comprehensive OIP that you will submit in Assessment 6. Additional Requirements Length of assessment: 3–5 typed, double-spaced pages. APA formatting: Format resources and citations according to APA style and formatting. Font and font size: Times New Roman, 12 point. Assignment 2 Create and analyze visual tools to better understand the process that will be the focus of your OIP. Then, create a report analyzing the information you found through the tools, developing your process scope, and refining your problem statement. To do this, complete the following: Develop a cause-and-effect diagram that graphically depicts the potential causes of the problem that you are focusing on for your OIP, and then write an analysis of those causes and their effects in the report for this assessment. Develop a graphic flowchart of existing process that you are seeking to improve. Then create a flowchart of the new, improved process you are proposing. Take time to compare the differences between the two. Think about what these flowcharts reveal about the following: Previously unidentified steps. Products or services that should have been undergoing quality checks but were not. Instances in the old process when critical information was not shared among all involved people and functions. Write a report analyzing the information you gleaned from these visual tools. As you do, consider these questions: Does any information from the cause-and-effect diagram or the flowcharts point to a particular cause? Does your cause-and-effect diagram conflict with your flowchart? If so, how? Does the cause-and-effect diagram reveal any process steps that were not previously documented? Do you need to do further research on any causes identified in the cause-and-effect diagram? Is there a key stakeholder who might have additional or updated feedback for the process flowchart? If so, identify the position (or role) of the stakeholder and describe what he or she might say. Drawing on what you have learned in these exercises, develop a process improvement scope. Your scope should concisely summarize the objective of your OIP. As you craft your process improvement scope, consider how your deeper understanding of the process may help you refine the problem statement you will use as the focus of your OIP. Include your refined problem statement with your process improvement scope. Submit your visual tools, your analysis of both visual tools, your summary of the scope of your process improvement objective, and your revised problem statement for this assessment. The work you do for this report should inform your work in future assessments. You will also draw on it for the final, comprehensive OIP that you will submit in Assessment 6.