Instructions: 1. Read the required questions before reading the case-studies; this will assist you to look for possible answers in the text of the case-studies 2. Now read the four case-studies (Banking, Volkswagen, TOMS and Russell Athletic) taking detailed notes as you go 3. Now read the questions again and then undertake model answers for each question 4. If you believe that your answers are weak or can be further enhanced then undertake more and wider research including additional readings or google searches 5. Now prepare your final answers in the following manner: – do not repeat the question directly but can paraphrase it within your answer, and – start each answer by clearly stating the question number – make sure that the answer is concise, and – well-supported by theory and/or additional real-world answers. – lastly make sure that you include any required in-text citations in each answer, and – list all cited works as one final bibliography at end of all questions 6. Submit via Turnitin by due time/date along with authorship certification.