Prepare a process distribution check sheet to document how late arrivals have been

You are the manager of the patient transport department at a hospital, and recently the radiology department has voiced a concern over the late arrival of patients for their radiology tests. You have pulled the transport log for the last week to investigate (Ch04Problems. xls file, Transport Log tab). Prepare two check sheets: (a) prepare a process distribution check sheet to document how late arrivals have been and (b) prepare a defect factor check sheet to determine if late arrivals are due to any particular transport employee. Discuss your findings.