Process Maps, Flow Charts and Fives Whys


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Process Maps, Flow Charts and Fives Whys


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Process Maps, Flow Charts and Fives Whys

Flow charts, process maps and the five-whys tools are used in Lean

Six Sigma to analyze problems and to determine the root cause of the problem.

In your Lab Assignment, you are developing a flow chart and why-why or five-why chart around the WP Uniform problem.  This discussion will help jumpstart your unit 3 lab assignment.

Remember to include a relevant subject bar and respond to the following prompts:

  • Explain the steps in your flow chart.
  • Identify the why questions in your why-why diagram.
  • Explain why you asked these particular “why” questions.
  • In your replies, state whether or not your flow chart and why-why chart questions share any similarities or differences from those of your classmates.