Revise and update strategies and processes to manage communications and information flow within the organisation in Kuwait Petroleum Company

Your role You are a communications consultant. You have been engaged by Kuwait Petroleum Company to revise and update strategies and processes to manage communications and information flow within the organisation. Note that the senior management team may be resistant to changes to communication strategies, policies and procedures. In particular, they are concerned that a new approach to communications may result in a less cohesive organisation. You will need to ensure your communications strategy and processes address organisational issues, while using your highly developed interpersonal skills to engage and motivate the senior management team to embrace your proposed changes. Part A: Communications planning Assessment 1. Review the scenario in Appendix 1, particularly the background to the simulated organisation, current change issues, communication and consultation needs, and information about your role as Communications Consultant. 2. Review Kuwait Petroleum Company simulated business documentation, including strategic plans and operational plans. Note what the organisation does, how it does it, what its goals and objectives are, and who its stakeholders and customers are. Research the company profile for more information. 3. Develop a draft communications strategy for meeting organisational needs that includes: a. two to three communications objectives b. at least two different audiences, for example, senior management, work teams, or individual employees c. at least two methods of communication or media d. at least two provisions to facilitate bottom-up consultation (from employees to management); for example, consultation on employee health and safety, consultation on continuous improvement of work processes, consultation on employee conditions and pay, or consultation on job roles and performance expectations. Note: Ensure you also provide for management feedback on consultation back to employees. 4. Develop a short (less than one page) grievance procedure. 5. Submit your assessment in accordance with quality specifications outlined below.