Role of Management in Quality Assurance

Assignment

In the previous weeks, you developed an overall strategy for incorporating quality management in your project. In Week 1, you evaluated the overall organizational readiness. In Week 2, you made a determination and discussed the quality dimensions and criteria that will be utilized to track against customer expectations. In Week 3, you performed an analysis and selection of the quality tools, models, and techniques that are suitable for achieving quality in the selected project, and you performed an evaluation of the role in the three levels of quality management. In Week 4, you developed a process for monitoring and managing quality performance and quality-related issues.

This week, you will be evaluating the 3 levels of quality management and developing a communication plan to review and communicate on quality performance tracking to the pertinent stakeholders.

Deliverables

The overall project deliverables are as follows:

• Add the following sections to you Quality Management Integration Plan:
  • Role of Management in Quality Assurance
    • Who are the stakeholders for your project, and what will their involvement be in the use of quality processes, tools, and techniques?
    • What training will be or is provided to employees by management to support the use of quality processes?
  • Quality Performance Communication Plan
    • Define and include the types of reports that will be part of the overall communications plan.
    • Describe who will be involved in and how often communications will occur for quality assurance activities.
    • Identify the final closure process on resolved quality assurance issues.
• Update the Key Assignment title page with te new date and the Table of Contents with the new page numbers and document name.
• Name the document “LastName_FirstName_MPM357_IP5.doc.”