Service Quality Approach for Law Enforcement


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Service Quality Approach for Law Enforcement


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6-8 pages of content. This does not include cover page, references or appendices. A.P.A. 6th ed. Format is mandatory, no exceptions. Font is to be Times New Roman 12-point type, margins are 1 -inch margin on both sides, top and bottom; paper is to be double-spaced. 0” point setting before and after paragraphs. Use flush-left style, and leave the right margin uneven, or ragged. You are required to include a minimum of five references; four of these must be “juried” or “peer-reviewed” articles. Topic 1: Service Quality Approach to Law Enforcement Book: Administration and Management in Criminal Justice What is service? Customer service in law enforcement? – public service – who are the customers Ways to improve? – education – training – experience conclusion