The Ongoing Quality Improvement Journey: Next Stop, High Reliability” article analysis

Read the two articles assigned for this week and post comments in this Discussion Board to the following questions/statements: First, with reference to “The Ongoing Quality Improvement Journey: Next Stop, High Reliability” As noted in the article’s conclusion many organizations outside of health care have been able to establish high levels of excellence in managing hazardous processes and to maintain those levels over long periods of time, with rates of adverse events many hundreds of times lower than occur commonly in health care. Can health care reach this state of high reliability and stay there? Why or why not? What are the requirements for achieving high reliability in health care? What would we need to do to get there? Second, with reference to “Improving the Quality of Health Care: What’s taking so long?” Through robust process improvement what have we learned about the causes of medical error? How have hospitals fallen short of achieving the kind of safety culture that exists in high reliability organizations? What can we do to change that?