Using examples comment on pricing plans, the bidding process or negotiation strategies that either proved effective in building an effective relationship or caused problems

Comment on this case: http://www.illinoiscourts.gov/R23_Orders/AppellateCourt/2014/1stDistrict/1122872_R23.pdf

Using examples comment on pricing plans, the bidding process or negotiation strategies that either proved effective in building an effective relationship or caused problems.