What is one management strategy or practice you would implement to avoid future issues and reduce claims?

One in four projects in the construction industry results in a claim. While some disputes are inevitable, effective management strategies can reduce the number of claims and disputes. These strategies include a range of best practices related to bidding and proposals, contracts, communication, documentation, training, scheduling, and project management. Imagine you are the owner of a midsize general construction company. What is one management strategy or practice you would implement to avoid future issues and reduce claims? Explain how this strategy proactively helps avoid issues in the future.