What metrics might be used to examine readiness or resilience?


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What metrics might be used to examine readiness or resilience?


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Using the questions below, and scholarly articles as a guide, discuss an emergency preparedness or contingency plan for a general medical facility

  • What metrics might be used to examine readiness or resilience? Why do you feel those metrics are important?
  • From an operations management perspective, why is contingency management so important within a healthcare setting?
  • How might you, as a healthcare administrator, use such information to gauge your organization’s readiness or preparedness for crisis?

Please cite with peer-reviewed articles no older than 2015 if at all possible, this is not necessary if unable to do so.