What steps should the CIO take to ensure that the capacity management system will be purchased and implemented What do you see as the critical first step in this process? Why?

Implementing a Capacity Management System from Health care Information Systems; A practical Approach for Health Care Management, Wagner, K. , Lee, F. & Glaser, J. (2017) Question 2 What steps should the CIO take to ensure that the capacity management system will be purchased and implemented What do you see as the critical first step in this process? Why?