Why Aren’t They Listening? case study

Read Case Study 5.2, in your textbook – “Why Aren’t They Listening?” Answer the four questions at the end of the case study. Directions: Write a three-part essay (i.e., an essay that includes an introduction paragraph, the essay’s body, and a conclusion paragraph) that addresses the assignment’s guide questions. Do not address the questions using a question and answer format. Your well-written paper should meet the following requirements: Be three to five pages in length, which does not include the title page, abstract or required reference page, which are never a part of the content minimum requirements. Use APA style guidelines. Support your submission with course material concepts, principles and theories from the textbook and at least two scholarly, peer-reviewed journal articles unless the assignment calls for more. Review the grading rubric to see how you will be graded for this assignment.