Why is having multiple health-care plans important for FedEx in slowing down increases in the cost of benefits?

Questions on the Case Study “Delivering Benefits” Chapter 13 in Human Resource management.

Question 1. 1. Why is having multiple health-care plans important for FedEx in slowing down increases in the cost of benefits?

Question 2. Discuss how the availability of disease management programs, training programs, and a nursing hotline might help with health benefits costs.