Why was radical design of business processes embraced so quickly and so deeply by senior managers of so many companies?


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Why was radical design of business processes embraced so quickly and so deeply by senior managers of so many companies?


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In your opinion, and using hindsight, was its popularity a benefit for businesses? Why or why not? Do you know of a business that has used radical design? What were the results? APA style with citations and 2 references.