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Your reactions to a thought piece. have to answer this question after reading the file attached.

Assumption and Context: You have been the manager of a Dunkin Donuts store in the Midwest for the past two years. The store is owned by a Dunkin Donuts franchisee who owns 20 other Dunkin Donuts locations. Your employer took an employee inventory and examined all current employees. It has […]

Drawing on the different leadership theories discussed in this module up to (including) week 6, which theory best describes Tony Hsieh’s leadership at Zappos? Please justify your description. Do you think this approach will be successful in the long-run or would a different leadership approach be better? Discuss. Please read […]

Write 2 body paragraph about Oklahoma Panhandle State University’s management techniques about Assets Policy and Procedure (discussed throughout the course of this class) that you would use to turn it around. You must based on outline that teacher give me to write them and make a your outline.

Read the following article http://www.npr.org/templates/story/story.php?storyId=125229157. Write 2 page summary of the article. Discuss the challenges and outcomes as found in your research. Was this a successful joint venture? Why/Why not?

Class, View the slide show on “Creating a Customer Service Culture” from SlideShare and Debra Templar (copy and paste the following into your browser): http://www.slideshare.net/DebraTemplar/creating-a-customer-service-culture?from=share_email Although there are references to Starbucks and McDonald’s within the body of the slide show, this presentation addresses Customer Service Culture “generically” across any customer […]