1. Identify the different conflict episodes that exist in this case? Who was in conflict with whom? 2. What are the sources of conflict for each of these conflict incidents? 3. What conflict management style(s) did Lapierre, the international team, and Gushin use to resolve these conflicts? What style(s) would […]
For a moment, step into the shoes of Catherine Sprauer. What would you have done during and following each of the confrontations she had with the two employees who insisted that F&C executives were involved in a fraudulent scheme to misrepresent the company’s financial statements?