Think of a business you’ve purchased from recently that resulted in an exceptional customer service experience. What made that experience exceptional? Does that business provide a loyalty program? If you have first-hand knowledge, what is your opinion about loyalty programs?
Describe the role of ethics in the business environment, summarize the effect of economic conditions on business performance. Can a business be ethical? What are the goals of competitive intelligence? Is it ethical to gather competitive intelligence?
As the Senior Vice President for Logistics, describe supply chain management and list its most important activities. As the brand new college graduate with a supply chain management degree, describe your future in the business world over the next 20 years. Do you expect to have numerous job opportunities or […]
Discussion: Control Phase, Part One—Mitigating Unwanted Consequences First, read Chapter 9 in The Essential Workplace Conflict Handbook. Additionally, review the CONTROL Supplementary Document. In your initial post, address the following: How has your identification of unwanted consequences from your Improve phase informed your understanding of what you need to control? […]
Discussion: Understanding the Many Faces of Resistance to change Reflect on an organizational change effort in the past that you are familiar with (this can be at an organization you researched or worked with) that experienced significant resistance from employees, and answer the following questions: Why did employees resist the […]
1. Check out this article about doxing: https://html.com/blog/doxing/. You terminate one of your employees at the company. To get even, they get publicly available information about you and post it on Facebook. This causes you untold issues with identify theft etc. a. Is this illegal? Unethical? Why? b. What if they posted some […]