Blog

What will happen in an organization if trust is lost between the supplier and buyers?

When it comes to project management, problems and opportunities will always exists. Organizations have mandates in place that should help deal with these problems and opportunities. Please select an occasion where a problem and/or opportunity is presented and what mandate you would use to help you deal with that problem […]

Describe a situation where a control chart is the right tool for quality conformance. If you were a Quality Manager, would you be an advocate for the use of control charts? Why or why not?

As a manager, how would you deal with the possibility that customer satisfaction does not always lead to customer retention?

Identify and explain how a variety of strategies are involved in communicating change? Describe appropriate communication strategies of announcing organizational change. Describe the breadth of skills necessary needed as a change manager in communicating change.

1) Under what conditions should a customer-strategy enterprise consider firing an unprofitable customer? There should be several conditions that a company should fire customers. Identify those conditions. 2) Search the Web for a company that has successfully “fired” customers in the past. Explain what happened and how the company dealt […]