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In the Learning from Experience feature, John Thompson is reported as emphasizing that leaders need personal integrity and a relentless focus on people. Also, he says leaders need to take time to rest and reflect. Go to Symantec’s website at www.symantec.com. Click the “About Symantec” tab, go to the “Careers” […]

Case: Diversity Competency Women on Corporate Boards34 In recent years, the absolute number of accomplished and successful women leaders invited to serve on the board of directors of major corporations, such as the Fortune 1000 list, has increased. However, the absolute number of female leaders on any one board, relative […]

Review the Communication Competency feature on Paul Millman, CEO, Chroma Technology. Which behaviors and decisions do and which do not reflect elements of the Situational Leadership® Model? Assume you are a consultant to Millman. Based on this model, what advice would you give him?

Visit Campbell’s Soup home page at www.campbell soupcompany.com. Click on “Governance” and then “Code of Ethics for the CEO and Senior Financial Officer.” What leadership concepts presented in this chapter are illustrated in this code? Is this code consistent with the presentation of Douglas Conant in the Learning from Experience […]

Review the Change Competency feature entitled “Michael Ward’s Reflections on CSX’s One Plan Redesign.” What factors that foster effective communications are illustrated in this feature? Explain.

Why is media richness important in interpersonal communication? Do changes need to be made in the pattern and frequency of use of the various media employed by the leadership in the organization for which you currently work or have worked? Explain.