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How would you assess the level of ethical interpersonal communication in an organization at which you are or have been employed? Give concrete examples that serve as the basis of your assessment.

Review the Change Competency on Susan Powers. What key attributes of the communication competency were used by Susan Powers and her team to achieve the changes at Travelport GDS?

Case: Ethics Competency Coleen Colombo and Colleagues Resist Mortgage Fraud 77 Coleen Colombo joined the Concord (California) branch of BNC in 2003. The small office, next to a Mercedes–Benz dealership and a run-down Kmart, was part of a regional group that funded some $1.2 billion worth of loans each month. […]

Review the Change Competency on Susan Powers. What key attributes of the communication competency were used by Susan Powers and her team to achieve the changes at Travelport GDS?

Have you experienced or witnessed workplace violence? If yes, did the organization’s leaders deal with it effectively? Explain.

Review the Self-Competency feature entitled “Chesley Sullenberger III, Captain of US Airways Flight 1549.” Based on the descriptions of Sullenberger, what characteristics of the hardy personality are illustrated? Tie the specific comments about him to each of the characteristics identified.