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External Analysis: Understanding the Industry and Competitive Environment (5-page limit)

You are the General Manager for an integrated resort in Las Vegas. Next week you will be attending a succession planning session with your Director of Operations to discuss ,managers that are in a developmental process for potential promotion to the general manager level. Your Director is a strong advocate […]

General Electric Allows Teamwork to Take Flight. Teams are an essential part of the leading facet of the P-O-L-C framework. Looking at the team role typology, how might you categorize the roles played by the teams in this case? What are the benefits of creating a team whose members are […]

Case 5: Managing People and Organizations Humanized Robots? Helen Bowers was stumped. Sitting in her office at the plant, she pondered the same questions she had been facing for months: how to get her company’s employees to work harder and produce more. No matter what she did, it didn’t seem […]

Case 4. Organization Change and Development Spooked by Computers The New England Arts Project had its headquarters above an Italian restaurant in Portsmouth, New Hampshire. The project had five full-time employees, and during busy times of the year, particularly the month before Christmas, it hired as many as six part-time […]

Case 3. Foundations of Individual Behavior Differing Perceptions at Clarkston Industries Susan Harrington continued to drum her fingers on her desk. She had a real problem and wasn’t sure what to do next. She had a lot of confidence in Jack Reed, but she suspected she was about the last […]